|
Privacy Statement
Personal Information
Cofinity is highly committed to maintaining the privacy of users of our website. Generally, Cofinity will not collect personal information about you unless you provide us that information voluntarily. Cofinity will not share this personal information with third parties unless required to do so by legal, judicial or governmental proceedings, or unless we do so in accordance with any authorization you have given us.
E-mail
If you send us e-mail, we will share that e-mail with the customer service representative, employee or agent who is best suited to respond to your inquiry. Once we have done our best to respond to your communication, we will either discard it, or, in certain instances, archive it.
The advantages of using e-mail communications are numerous. However, please not the following risks:
- Senders can easily misaddress e-mail.
- E-mail is easier to falsify than handwritten or signed documents.
- E-mail can be intercepted, altered, forwarded, or used without authorization or detection.
- An e-mail sender may assume but does not necessarily know that his/her message was delivered.
- E-mail may be vulnerable to computer hackers who could then transmit the information for illegitimate purposes.
- Backup copies of e-mail may exist even after the sender or the recipient has deleted his or her copy.
- Employers and online services have a right to archive and inspect e-mails transmitted through their systems.
- E-mail can be used to introduce viruses into computer systems.
- E-mail can be used as evidence in court.
Please note that all the e-mail functions on our site do not provide for completely secure and private communications. As your e-mail communication is not encrypted, it may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. If you wish to keep your information private, do not e-mail Cofinity. Instead, contact us via the telephone numbers listed on our website or the number on the back of your health benefit card.
Cofinity Website Funding/Sponsorship
At this time Cofinity has no outside funding, either commercial or non-commercial, for this site. If at such time in the future we receive funding for this website from outside the Cofinity organization, it will be clearly identified, including the identities of commercial and non-commercial organizations that contribute funding, services or material for the site.
Advertising on the Cofinity Website
At this time, Cofinity does not utilize banner advertising on its website. If advertising is ever a source of funding for our site, it will be clearly stated. A brief description of the ad policy adopted by the Web will be displayed on the site. Advertising and other promotional material will be presented to viewers in a manner and context that facilitates differentiation between it and the original material created by the institution operating this site.
Other Information
When you visit the Cofinity Website we may collect certain usage information such as the number of visitors we receive, what pages are visited most often, and what browser and domain name you are using. This data helps us to continually improve the content and usefulness of our website.
Links to Other Sites
The Cofinity website provides links to other sites, not owned or controlled by Cofinity. These links are provided solely for your convenience and you can access them at your own risk. We cannot, however, be responsible for the content or privacy practices used by other site owners or how they treat their user information. If you choose to link to another site, a pop-up message will alert you that you are leaving the Cofinity website.
Cofinity reserves the right to modify this Statement from time to time. Notice of a change in this Statement will be posted on our website and any such amended Statement shall be effective immediately upon posting of the notice. This Statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.
If you have any questions regarding this Privacy Statement, contact:
Cofinity Customer Service
Monday – Friday, 8:00 am – 5:00 pm EST
1-800-831-1166
|
|
|
